Terms & Conditions

1. Scope & applicable law

For all services rendered by MOVES consulting, the following terms apply exclusively in their respective valid version. In addition, the provisions of §§ 1002 to 1026 ABGB on power of attorney apply for paid mandates. The law of the Republic of Austria applies exclusively. Place of jurisdiction is Vienna.

2. Order placement

All offers submitted by MOVES consulting are binding for 14 days from the date of issue. Orders placed verbally or in writing, or a service offer signed by the client and MOVES consulting, count as work order and confirmation of order. The scope of the order results from the written specification. Verbal additions must be confirmed in writing.

3. Cost reimbursement & remuneration

MOVES consulting generally invoices in advance. If MOVES consulting waives advance payment, MOVES consulting is entitled to demand reasonable down-payments of the remaining amount during the contract period. The down-payment is treated as earnest money and is forfeited in the event of unjustified withdrawal from the contract by the client, or in the event of prevention of the order’s execution caused by the client, in favour of MOVES consulting.

The agreed total fee is to be paid within 7 days after the date resulting from the final invoice, less any down-payments already made. In case of late payment, MOVES consulting is entitled to charge any additional costs such as reminder fees, interest, court and lawyer’s costs at the statutory rate.

Third-party costs are passed on to the client upon presentation of corresponding receipts, or are invoiced directly by the service provider to the client. If MOVES consulting renders additional services that are not expressly mentioned in the offer, the corresponding effort is remunerated by time. For such services, an hourly fee according to the valid price list is invoiced (excluding any translation or interpreter costs), unless another agreement has been made.

Termination of the contract by the client does not release the client from payment of the agreed total remuneration. This does not apply if the client justifiably terminates the contract for an important reason. In this case, however, MOVES consulting is entitled to a pro-rata fee for the services rendered up to that point.

4. Contract duration & termination

The duration of the contract results from the contract specifications. MOVES consulting commits to providing all services specified in the contract within the contractually agreed time. After this time, the client loses any claim to services on the part of MOVES consulting.

Premature termination of the contract is only permitted if important reasons exist. Important reasons are in particular the client’s default in payment or the violation of contractual obligations. If MOVES consulting violates obligations under this contract, the client must first warn MOVES consulting under reasonable time-setting and ask MOVES consulting to refrain from breaching the contract and, if necessary, to remedy the consequences. Only if MOVES consulting does not comply with these obligations within 2 weeks from receipt of the deadline, the client is entitled to immediately dissolve the contract.

5. Client’s duties to cooperate

The client commits to providing MOVES consulting with all information and documents within a reasonable period that MOVES consulting needs to fulfil the contractual obligations. This includes in particular the provision of the necessary documents such as IDs, certificates, qualification certificates, attestations, etc.

The client releases MOVES consulting — to the extent legally permissible — from the restrictions of the Data Protection Act and authorises MOVES consulting, within the framework of the agreements set out in the contract, to use, store and make personal data accessible to third parties. In the case of sent documents, both contracting parties commit to sending them as registered mail or in another corresponding form and to bear the costs for this. MOVES consulting takes responsibility for these documents from the date of receipt of the consignment and releases itself from this responsibility from the date of dispatch or upon return of the documents.

MOVES consulting assumes no guarantee whatsoever for the granting of a residence and/or work permit, as decisions on applications for residence and work permits are the responsibility of the respective country’s authorities to which the applications are submitted.

6. Rental & purchase objects

Information from MOVES consulting about rental and purchase objects may not be passed on to third parties without the consent of MOVES consulting. If MOVES consulting suffers damage from the disclosure of such information, the client is obliged to provide compensation. Rental and purchase contract negotiations and the conclusion of rental and purchase contracts are the sole responsibility of the client or the tenant/purchaser.

MOVES consulting assumes no liability whatsoever for the condition of the rental and purchase objects, for the content of the contracts or for claims by or against the persons commissioned with the execution and/or design of the necessary contracts, such as brokers, legal representatives, etc. All rights and obligations resulting from the negotiations and rental or purchase contracts lie exclusively with the client or tenant/purchaser.

7. Liability

MOVES consulting purchases services externally on behalf of its clients in individual cases. Possible liability claims arising from this are to be asserted against the respective external service provider. Forwarding services are subject to the General Terms and Conditions of the respective executing transport company.

MOVES consulting is liable to consumers, to whom the provisions of the Austrian Consumer Protection Act apply, in case of impossibility, default and breach of essential contractual obligations, also for slight negligence, but limited to the typical foreseeable damage, insofar as, according to the consumer protection regulations applicable at the time of contract conclusion, liability for slight negligence cannot be entirely excluded.

Otherwise, MOVES consulting is only liable for intent and gross negligence. The same applies to MOVES consulting employees. MOVES consulting is only liable for its vicarious agents (employees or subcontractors), but not for the provision of services that are subject to a separate contract between the client and third parties due to mediation by MOVES consulting.

8. General contract provisions

Should one or more provisions of this contract be or become invalid, this does not affect the validity of the remaining provisions. The information and services provided by MOVES consulting do not generally replace any legal or tax advice.